Shipping and Returns

Affiliate Program

Orders must be placed by December 16th for Christmas delivery.  Collegiate cooler orders must be placed by December 12th.  Please note that we do not offer expedited shipping.

OUR SHIPPING POLICY

We know you want to get your hands on your new YETI cooler and start filling it with drinks, food, game and fish as quickly as possible. We make every effort to process your order quickly so you can start keeping ice longer, faster.

If you happen to need expedited shipping or special arrangements, we’d love to help make that happen. Please call our customer service team at 512.394.9384 or email customerservice@yeticoolers.com.

Please note: all custom logo or monogrammed coolers will require additional processing time. Promotional shipping (e.g., free shipping) is only applied to orders shipped within the continental United States (does not apply to HI or AK), and may pertain only to orders above a certain threshold (e.g., $100).

Continental United States and Canada
YETI Coolers uses FedEx Ground service on all shipments within the continental U.S. and Canada unless otherwise noted by the customer. Please allow 1-3 days for processing and an additional 1-4 business days for your order to arrive based on your location and products ordered.

We’ll send a shipment tracking number via email when your order has been processed.

YETI Coolers Shipping Map

Alaska and Hawaii
All shipments to Alaska or Hawaii must be shipped 2nd Day Air or Overnight (no ground service available), and may incur an additional shipping charge based on weight or insured value of the package. If that happens, we’ll of course let you know the new shipping charge before processing your order.

We’ll send a shipment tracking number via email when your order has been processed.

International
We love that YETI coolers are used in campsites and boats all over the world. We offer international shipping via Bongo, a third party. You can visit their site for more info, or call customer service at 512.394.9384 or email customerservice@yeticoolers.com.

OUR RETURN POLICY

We put a lot of work into making the best cooler available, and we want to be sure that you’re as happy with it as we are. If you’re not 100% satisfied with your YETI Coolers purchase, you can return it for a full refund within 30 days. For products purchased directly from our authorized dealers, their return policy applies — please contact them directly for more information.

Here are all the ins and outs of the YETI Coolers return policy:

You can return your product(s) up to 30 days from the original purchase date. All merchandise must be unused/unworn and returned in the original packaging. If possible, please include a copy of the original receipt of purchase. A full refund for the price of the merchandise will be automatically applied to your credit card or original method of payment within 7 days. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly.

After 30 days, a store credit for the price will be issued on all merchandise returned within 60 days of the original purchase date. All merchandise must be unused/unworn and returned in the original packaging. The store credit has no expiration date. Original and return shipping costs are non-refundable unless the merchandise was shipped incorrectly.

No refunds will be given on merchandise returned after 60 days of the original purchase date.

Please contact the YETI customer service team at 512.394.9384 to set up your return. To avoid problems, please include a copy of your original receipt with the merchandise. This return policy only applies to products purchased directly from YETI Coolers via phone, showroom or website.