We’re pretty sure you won’t be able to put a dent in our coolers. This large gentleman couldn’t. And neither could two grizzly bears. But this is a crazy world, and the seemingly impossible sometimes happens. So that you have the same confidence that we do in the durability of a YETI cooler, we offer a 5-year warranty. Here are the details from our lawyers, who have also proven themselves to be bear proof:
Every product made by YETI Coolers is warranted against defects in material and workmanship for 5 years. This warranty applies only to the original owner. This warranty is void if the cooler is used commercially, structurally altered or subjected to stress beyond the physical limits of the materials used in body or components, or is damaged as a result of abnormal use. Normal wear and tear is not warrantied.
This warranty does not include any manufacturer responsibility for any incidental or consequential damages resulting from the use of the cooler. If warranty applies, the manufacturer will repair or replace, at their discretion, the cooler or any part or component that is deemed defective.
YETI Coolers reserves the right to change products and designs without incurring any obligations to incorporate such changes into already completed products, or those in the hands of dealers or consumers. Coolers repaired or replaced under this warranty may or may not incorporate these changes.
Damaged products must be returned directly to YETI Coolers, in the original box or adequate cardboard packaging, freight prepaid. Please include a copy of the original sales receipt and the Return Authorization Number (RMA#) with the product.
HOW TO GET YOUR YETI BACK OUTSIDE
- Submit a warranty claim by contacting YETI Coolers at 512.394.9384, or by completing our Warranty Request Form below. A YETI Outfitter will gather more information, if necessary, and validate your request. Afterwards, you will be given a Return Material Authorization Number (RMA#).
- Send your YETI Cooler (please include the RMA#) to:
Attention: Returns YETI Coolers
3411 Hidalgo St
Austin, TX 78702
- YETI Coolers will inspect the product and repair or replace, at our option, any product determined by YETI to be a manufacturer’s defect